Enhance your ability to build and recognize cognitive patterns through guided neural-structure training. Develop clearer mental associations and structured reasoning.
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Effective Date: January 1, 2025
NeuroPattern Malaysia ("we," "us," "our") is committed to protecting your privacy in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.
NeuroPattern Malaysia, located in Johor Bahru, Malaysia. Contact: privacy@neuropattern.my
By submitting your information, you provide explicit consent for us to collect, process, and store your personal data as outlined in this policy. You may withdraw consent at any time by contacting us.
You have the right to:
You may request correction of your personal data by emailing privacy@neuropattern.my. We will respond within 21 days as required by PDPA.
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your engagement with our services plus 7 years for legal compliance purposes.
We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your personal data from unauthorized access, disclosure, or loss.
We do not sell your personal data. We may disclose data to:
If we transfer personal data outside Malaysia, we ensure adequate protection through standard contractual clauses and only to jurisdictions with equivalent data protection standards.
If you have concerns about how we handle your personal data, contact us at privacy@neuropattern.my. You may also lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
For privacy-related inquiries:
Email: privacy@neuropattern.my
General inquiries: hello@neuropattern.my
Effective Date: January 1, 2025
These Terms of Service ("Terms") govern your use of NeuroPattern Malaysia's services.
By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please discontinue use immediately.
NeuroPattern Malaysia provides educational services focused on neural pattern formation, cognitive structuring, and pattern-driven reasoning development.
You agree to use our services only for lawful purposes. Prohibited activities include:
All content, materials, trademarks, and intellectual property associated with NeuroPattern Malaysia remain our exclusive property. You may not reproduce, distribute, or create derivative works without written permission.
You are responsible for:
To the maximum extent permitted by Malaysian law:
You agree to indemnify and hold harmless NeuroPattern Malaysia from any claims, damages, or expenses arising from your use of our services or violation of these Terms.
We reserve the right to modify these Terms at any time. Changes become effective upon posting. Continued use of services constitutes acceptance of modified Terms.
We may suspend or terminate your access to services at any time for violation of these Terms or for any other reason at our sole discretion.
These Terms are governed by the laws of Malaysia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Johor Bahru, Malaysia.
Before initiating legal proceedings, parties agree to attempt resolution through good-faith negotiation. If unsuccessful, disputes shall be resolved through the Malaysian court system.
If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
For legal inquiries: legal@neuropattern.my
General inquiries: hello@neuropattern.my
Effective Date: January 1, 2025
Our refund policy complies with the Consumer Protection Act 1999 of Malaysia.
You may request a full refund within 14 days of purchase if you are not satisfied with our services, subject to the conditions outlined below.
To be eligible for a refund:
The following are not eligible for refunds under the Consumer Protection Act 1999:
To request a refund:
Partial refunds may be granted for:
The following are non-refundable:
Upon receiving a refund, you agree to:
We reserve the right to refuse refunds or terminate accounts that demonstrate patterns of abuse, including multiple refund requests or fraudulent claims.
Refund requests beyond the 14-day period may be considered on a case-by-case basis for extraordinary circumstances such as medical emergencies or technical failures on our part.
This policy does not affect your statutory rights under the Consumer Protection Act 1999. You may contact the Tribunal for Consumer Claims Malaysia for disputes.
For refund inquiries: refunds@neuropattern.my
General inquiries: hello@neuropattern.my
Effective Date: January 1, 2025
This Cookie Policy explains how NeuroPattern Malaysia uses cookies in accordance with Malaysia's opt-in consent standard.
Cookies are small text files stored on your device when you visit our website. They help us provide and improve our services by remembering your preferences and understanding how you use our site.
These cookies are necessary for the website to function and cannot be disabled:
These cookies help us understand how visitors interact with our website:
We may use third-party services that set their own cookies:
You can control cookies through:
You may withdraw your cookie consent at any time by:
To manage cookies in your browser:
Blocking cookies may affect your experience:
In compliance with Malaysian privacy standards, we require explicit opt-in consent for non-essential cookies. Essential cookies are permitted for legitimate interests in providing our services.
We may update this Cookie Policy to reflect changes in technology or legal requirements. The effective date at the top indicates the most recent version.
For cookie-related questions: cookies@neuropattern.my
General inquiries: hello@neuropattern.my